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Frequently Asked Questions: Credit Insurance and Risk Management

What would you like to learn about?

Trade Credit Insurance
Credit Management
Bad Debts & Late Payments
Export Risk Mitigation
Debt Collection
Euler Hermes Customer Questions

Understanding Trade Credit Insurance

What is Trade Credit Insurance

What is Trade Credit Insurance?

Credit insurance makes sure invoices will be paid and allows companies to reliably manage the commercial and political risks of trade that are beyond their control.
What are the benefits of trade credit insurance?
How does accounts receivable insurance work?
How much does credit insurance cost?
How can credit insurance help my company safely grow sales?
How can credit insurance help businesses improve financing?
Do I need to hire debt collection agency if I have credit insurance?
Want to see if trade credit insurance might be worth it for your business?

Customer Credit Management Techniques

Trade Credit Insurance vs. Letters of Credit vs. Factoring vs. Bad Debt Reserves

How does credit insurance compare to factoring, letters of credit, and bad debt reserves?

A trade credit insurance policy allows companies to feel secure in extending more credit to current customers, or to pursue new, larger customers that would have otherwise seemed too risky. Learn why compnaies choose trade credit insurance over other customer credit management methods.
Why would my business use credit insurance rather than letters of credit?
What are differences between factoring and trade credit insurance?
What are the disadvantages of using bad debt reserves?
How can I improve customer credit management?
How can I reduce high customer concentration risks?

Bad Debts, Late Payments & A/R Protection

What should a business do if a client fails to pay

What should a business do if a client fails to pay?

Suffering from an unpaid invoice can feel overwhelming. Contacting the client in a courteous way should be your first step. Learn more about how to get a client to pay an invoice.
How can I protect my company from bad debt expenses?
What are some signs a customer might not pay its invoices?
What accounts receivable collection techniques help avoid nonpayment?
How can a business collect late payments without ruining the customer relationship?
How do businesses reduce Days Sales outstanding (DSO)?
How can reducing bad debt reserves help free up working capital?
Tell us about your customers, and we'll tell you about the trade risks... and opportunities.

International Trade & Export Risk Management

export credit insurance - hot air balloons

What is export credit insurance?

Learn how export credit insurance helps companies remain competitive by offering open terms, even when trading internationally.
What is export risk management?
How can businesses assess country risk for international trade?
Which foreign trade issues typically prevent or delay payments?
How do I choose the right strategy for international market entry?
How can I prepare my business for international expansion?

FAQs for Current Customers

I need help with commerical debt collection. Do you offer this service and how can I add it?

Commercial Debt Collection


How do I file a claim?

File a Claim

View our customer resource center for more helpful links and documents. 

Customer Resource Center

Call Support: 877-833-3224

Related Resources

Infographic Thumbnail - Safely Expand Your Sales
Infographic Thumbnail - Safely Expand Your Sales

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Safely Expand Your Sales: The Blueprint for Success

Are your Sales and Credit Departments at odds? Credit insurance helps companies alleviate these issues and paves the way to sales growth by providing assurances that they'll be paid for goods and services sold as well as crucial customer insights prior to entering into new deals.

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Infographic Thumbnail - Top 10 Reasons to Insure Your Receivables
Infographic Thumbnail - Top 10 Reasons to Insure Your Receivables

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Top 10 Reasons to Insure Your Receivables

From growing sales to protecting your business from the domino effect of insolvencies, there are a lot of reasons to insure your receivables. This infographic summarizes the top 10.

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Infographic Thumbnail - The Safest Road to Business Growth
Infographic Thumbnail - The Safest Road to Business Growth

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The Safest Road to Business Growth

Many businesses choose to leverage bad debt reserves to protect themselves from insolvencies, non-payment, and/or slow payment. This may not always be the optimal solution compared to the benefits offered by trade credit insurance.

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Infographic Thumbnail - 6 Ways to Grow Your Business Using Credit Insurance
Infographic Thumbnail - 6 Ways to Grow Your Business Using Credit Insurance

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Grow Your Business with Credit Insurance

In this infographic, you'll learn how leveraging credit insurance helps business increase market share, boost market penetration, expand to foreign markets, grow with a key customer, obtain financing, and support acquisitions.

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Infographic Thumbnail - Credit Management Options
Infographic Thumbnail - Credit Management Options

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Credit Management Options Comparison

There are four major credit management options every business needs to evaluate. Check out this infographic to learn the pros and cons of Bad Debt Reserves, Factoring, Letters of Credit, and Credit Insurance.

View the infographic
Infographic Thumbnail - 9 Tips for Improving Customer Credit Management
Infographic Thumbnail - 9 Tips for Improving Customer Credit Management

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Tips for Improving Customer Credit Management

Late payment and payment default situations happen with alarming frequency. It’s critical to the financial health of your company to minimize them. This handy infographic outlines nine best practices to help your business mitigate the risk.

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Tell us about your customers, and we'll tell you about the trade risks... and opportunities.