Trade, and in particular trade credit, is based on one very simple notion: trust. A supplier needs to trust that they will get paid for the goods and services they provide. Their customer, in turn, has to trust that those goods and services will be delivered on time and according to any other specifications laid out in the contract.
If there’s a lack of trust—for example, due to uncertainty around one party’s financial situation or macroeconomic factors such as, say, a worldwide pandemic—the system can break down. This can lead not only to loss in business between two companies but can cause a domino effect that attacks entire industries and the global economy.
Working for a credit insurer, I view trust as an essential part of my job. I am enthusiastic about helping clients forge fruitful, new business relationships. This means giving them the confidence they need to seize the opportunities that come their way.