If you have a question on claims or collection, have a look at our guides: how to place a debt for collection, how indemnification works, how to make a claim… and more!

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| Claims and Collection

How to log a collection case

How to place a debt for collection and what happens after? Find out how to log a collection case on our online portal by following our step-by-step infographic.

| Claims and Collection

Top 4 tips to ensure your claim will be paid

Discover the 4 top reasons why claims are rejected and what you can do to ensure the smooth payment of your next claim.

| Claims and Collection

How to make a claim in the event of an insolvency

If your customer becomes insolvent, then you can make a claim to retrieve money lost. Find out how to make a claim and what to expect once your claim is filed.

| Claims and Collection

Reporting overdue or adverse information

If your customer fails to pay on time, prompt reporting is crucial. Find out how and when to place a debt with us for collection and let us know of overdue payments.

| Claims and Collection

Understanding indemnification of collection and legal costs

If you have opted in for our collections service, we will contribute to the costs you pay when we make a collection for you. Find out how indemnification works.

| Claims and Collection

How to submit a claim - for simplicity clients

Where to find our claim form and which documents should you attach? Discover how to submit a claim by following our step-by-step infographic.

| Claims and Collection

10 reasons why you should use our collection services

Discover how we can help you collect your money whether your debt is covered or not under your Policy. Read now the top 10 reasons to use our debt collection services.

| Claims and Collection

What happens when you place a debt for collection

A Turnover Declaration helps calculate your trade credit insurance premium. Find out what information to include and how to avoid common mistakes.

8 results

Trade credit insurance: time to look at the big picture

Companies increasingly view trade credit insurance as an investment, not a cost, due the strategic advantages it can deliver.
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What’s in store in 2022 for Euler Hermes customer service?

In 2022, Euler Hermes will innovate and support customers to help them trade safely out of the pandemic.
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The UK economy in 2022: bouncing back amid many risks

The UK economic bounceback from Covid-19 will continue in 2022, but momentum is slowing. Consumer spending and business investment are bright spots.
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Why restarting your business could be a challenge in 2022

Many companies will have to restart afresh. They will have to behave almost like start-ups, with the financial risks typical of a new comer.
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Why you are at higher risk of experiencing insolvency

Demise of high street retailer Arcadia. The story going into administration has increased the buzz around the recent changes in Crown Preference rules
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Trade sector insight – the latest from our experts

Our latest guides share expert insight on the current state of play for trade sectors, and look ahead to likely changes in 2022 and beyond
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How an ease of COVID restrictions increased the risk to your cash flow

The opening up of business poses unique risks to cash flow. Read how to forecast working capital problems and protect your company.
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Identifying the signs of business insolvency

Are your supply chain trading partners an increased insolvency risk? Learn how to spot the insolvency warning signs.
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Delivery fears as Santa hit by #logistics challenges

Santa’s decision to centralise manufacturing in a single global hub in Northern Lapland previously seemed a wise choice. However, amid the supply chain and other problems of late 2021, his business model is under strain.
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117 releases in total